Terms & Conditions
Copyright and Industrial Property Rights
The content of our web pages, including texts, pictures, graphics, audio and video files are - unless expressly stated otherwise - our property and may not be duplicated, changed, transferred, recycled or used in any other way for public or commercial purposes without our prior written consent. We note that any infringement of our copyrights or other industrial property rights may result in civil and/or criminal prosecution.
All information on our website has been carefully checked. We make every effort to supplement and update this information on an ongoing basis. However, we cannot guarantee that such information is complete, correct and up-to-date.
The foregoing shall apply to all other websites to which reference is made via hyperlinks. We hereby declare that, in accordance with Judgement 312 O 85/98 of 12 May 1998 (Hamburg Regional Court) on liability for links, we expressly distance ourselves from all content of all links on the following pages and do not recognize such content as our own. The reference by means of hyperlink does not constitute a recommendation of these web pages nor of the companies operating such pages nor of their products by us.
We also have no influence on whether third parties set up links from their website to our website. The existence of such links is not an indication of a cooperation with such companies, not is it a recommendation of their products or services.
Liability claims arising from the use of our website shall be excluded, unless our actions constitute intentional misconduct or gross negligence.
Furthermore, we reserve the right to supplement or change the information provided.
Withdrawal from the Contract by a Party to the Contract (= Withdrawal by the Guest)
At the latest 1 month before the agreed day of arrival of the guest, the
accommodation contract may be cancelled through a unilateral declaration by the party to the contract (the person making the booking) without payment of a cancellation fee.
Outside of the aforementioned period, a cancellation by unilateral
declaration of such party to the contract shall be possible only under the following conditions:
The General Terms and Conditions of the Hotel Industry 2006 (as of 15.11.2006) shall apply. The following cancellation fees shall apply to the cancellation of a reservation:
- 1 month to 10 days before arrival - 50% of the booking price,
- 9 - 4 days before arrival - 70% of the booking price,
- 3-1 day before arrival - 90% of the booking price,
- on the day of arrival and in the event of NO ARRIVAL - 100% of the booking price.
Possible extensions or maintenance-related construction or renovation work in individual areas of the Sole Felsen Welt do not entitle guests to any price reduction.
If, on the day of arrival, the party to the contract is unable to arrive at the accommodation site due to unforeseeable extraordinary circumstances (e.g. extreme snowfall, flooding, etc.) and all forms of travel are impossible,
the party to the contract (=guest) shall not be obliged to pay the agreed fee for the day of arrival.
The obligation to pay such fee for the booked stay shall apply from the date of arrival
again if such arrival is possible within three days.